5

I definitely recommend this place. I had a horrible experience down the road at Christian brothers automotive when they misdiagnosis my car and then refused to make it right. So I brought my car to JAM and they had no problem installing a used transmission I brought them in my 92 civic. Price was fair and work was done quickly. It's been a few weeks and my car has been driving perfect. I'm a happy customer

Thanks for taking the time to share your experience! We're glad we could get you back on the road quickly & safely. Looking forward to seeing you for future auto service!

- Japanese Auto Masters
5

Courteous, professional, organized & immaculately clean facilities.

Thanks for the kind review, Catherine! We really appreciate your business, and hope to see you for future auto service!

- Japanese Auto Masters
5

Thanks for the great rating! We appreciate your support, and hope to see you again for future auto service!

- Japanese Auto Masters
5

Dave Rich Bonnie and Steve were All awesome to work with.. Rich was actually nice enough to take care home in the evening thru out the entire week to ensure no other issues found. I found them to be very honest and fair. Both of which seems hard to come by these days with the average mechanic. And they took the time to go the extra mile. They will most definitely be my local go to mechanic from now on and will be referring them to all friends and family... Mark H Chesapeake Va

Wow, thank you so much for this amazing review, Mark! We really appreciate you taking the time to leave such kind words. It's our pleasure to make sure your vehicle is taken care of to the best of our ability. We look forward to seeing you again for future service!

- Japanese Auto Masters
5

5

Thanks for the great rating, Renee! We're glad to see you had a five-star experience with us, and hope to see you again in the future!

- Japanese Auto Masters
5

Thanks for the great rating Laura, we're glad you had a five-star experience with us! Hope to see you again in the future!

- Japanese Auto Masters
5

What a great place for vehicle repairs. Honest. Loyal. Communication is superb. Go nowhere else.

5

What a great experience!! I had the pleasure of being referred to Japanese Auto Masters for a repair on my 2005 Nissan Sentra. I was kept informed regularly of the status of my car repair by Joe, my service advisor. He was fabulous!! They were friendly, honest and affordable! They ended up finding a cheaper solution for my car's repair than was early quoted to me. And thanks for the cookies!! :-) 10/2020 This was my 2nd experience with Japanese Auto Masters and they are still a pleasure to do business with. They are courteous, honest professional and prompt!

Thank you so much for your kind words, Kathleen. We really appreciate you taking the time out to share your experience with us. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

In 2014 I was on a road trip from Boston to Georgia and started having clutch trouble in a 98 4runner, I googled a place near by and came across this shop. They took the time to help me evaluate the problem and did it for free and helped me get home without charging me a single thing. I wrote a note to myself to thank them and their names (David, Dennis, and Tom). I lost the note until today and figured better late than never. When people help out, honestly, without anything in it for them you can tell. These folks did that, and I am appreciative and just wanted to share the story for others who may be looking for an honest shop. Thanks guys, Luke