5

Excellent service and pleasant experience! Detailed status and quote information via cell phone. Able to accept or decline recommended services with just a couple of clicks. Highly recommend!

5

Excellent service and pleasant experience! Detailed status and quote information via cell phone. Able to accept or decline recommended services with just a couple of clicks. Highly recommend!

Thank you so much for taking the time to leave us a 5-star review, Michael! We are delighted to hear that you had an excellent experience with our team at Japanese Auto Masters in Virginia Beach. It's great to know that you found our communication and recommendations convenient and user-friendly. We appreciate your recommendation and look forward to providing you with top-notch service in the future. Thank you again for choosing us for your auto needs!

- Japanese Auto Masters
5

Very fast and friendly experience!!

Hi, Matt. Thanks so much for taking the time to write us a review.

- Japanese Auto Masters
5

I had a great experience at Japanese Auto Masters. The service was quick and the staff were very kind and thorough.

Thank you very much for your review. Hope to see you again!

- Japanese Auto Masters
5

Even after years of being gone this place still has amazing service all around and their prices are beyond fair . They don’t overcharge or do unnecessary work like the dealership . I won’t bring my car anywhere else !

Hi, Shamarr. Thanks for your review. Glad to hear you had a great experience.

- Japanese Auto Masters
5

Great service, communication with every step of the diagnostic of the repair was super.. definitely recommend taking your automotive to Japanese Auto..

Thanks for the stellar review, Sunshine.

- Japanese Auto Masters
5

Japanese Automasters always does a great job with my Acura!

Thanks so much for taking time out of your day to leave us a review.

- Japanese Auto Masters
5

5 star service like always. One thing that always stands out to me here is how they treat their customers. They opened the door early for me when they didn’t have to. They had my truck in and out before the scheduled appointment time, again, when they didn’t have to. They are very respectful of your vehicle (i.e. they don’t let someone covered in grease or oil get into your car to pull it in and out of their shop damaging/dirtying your leather or anything else. They are very honest and welcoming and I’ve trusted them with 7 vehicles now between my wife and I.

Hi, Josh. Thanks so much for taking the time to write us a review.

- Japanese Auto Masters
5

Most accommodating company in the area. I wont take my car anyplace else.

5

I just love this company! I have been with them since they were in a different location. They treat me so kindly and react whenever we have issues. They have kept my older car running and I wouldn't change a thing about the company! Many thanks! Linda

Thank you very much for your review. Hope to see you again!

- Japanese Auto Masters