5

Had a great experience at Japanese Auto Masters. They give you a really nice document, complete with photos, that shows everything your car needs. Joe the service advisor was fabulous. They were friendly and easy to get ahold of if I had questions. I would definitely recommend them!

5

Fast service and reliable saves time, promt response. All my vehicles pass annual inspections without hassle. All you have to do is, book an appointment with them, bring your vehicle and they'll do the rest.👍

5

First-time customer and the experience was great. Good communication, attention to detail, and service recommendations. May not be much cheaper than the dealership but I think much better quality of work.

5

Professional, kind, answers questions regarding vehicle maintenance in an understanding & respectful manner. I have been provided accurate estimates each visit & again any concerns addressed promptly. Most of all I appreciate the staff!! They are amazing!! The quality & care of my vehicle has been outstanding since I have been taking my Subaru Outback to Japanese Auto Masters. ~ Angela S., owner of 2017 Subaru Outback & U.S. Navy Veteran

5

First time using them today. Awesome customer service and quality repair job. Thank you

5

First time using based on a recommendation from Mary Ellen Roemer. I am very impressed with both the customer service and maintenance performed.

5

Appreciated their thoroughness! Very easy to deal with especially with this virus preventing face to face contact. Will use again.

5

They communicated well, did a good job, and I feel like they were honest. Pricing seemed fair.

5

I have been a customer of Japanese Auto since 2007 and I remain loyal to a company that strives to take care of the customer first and foremost. I have had work done on my 2000 4Runner, my all time favorite vehicle, and they have offered the Toyoto parts and comparable generic parts, a savings of hundreds of dollars. The kicker is they have always been willing to evaluate the quality of the parts and have never steered me wrong! Go there and see for yourself.

5

Fantastic service and very professional. They provide great knowledge and information for your vehicle. Tommy is the best and I greatly appreciated his honesty and service to his customers.