Premier Auto Services in Virginia Beach, VA
Top-Notch Auto Repair SPECIALIZing IN ASIAN, JAPANESE & dOMESTIC VEHICLES for over 40 years
3333+ Reviews on
Our Reviews
"Japanese Auto Masters definitely went above and beyond in taking care of me as a first time customer. Thank you to Joe and the rest of the mechanics that did my maintenance and replaced the starter on my '12 Honda Civic Sedan."
Jeffrey Rubis
"This is my 2nd time here. The 1st time was great, 2nd even better. Professional, courteous, timely. They explain everything, with no pressure to get things fixed that could "maybe wait till next time". Simply, an all-around great experience! "
Brian Keys
"I had a State Inspection and oil change performed, itwas completed for the estimated costs noted by the service advisor. Further, the Service Advisor noted that the tech said I hould be considering replacing the tires in the future."
David Doxey
TUne-ups
Regular tune-ups extend your vehicle's life and ensures top performance. Our services include oil changes, fluid checks, and tire rotations. Prevent issues with our expert care.
AC / HEATING
A working cooling and heating system is key for comfort and engine health. We fix issues with radiators, thermostats, and HVAC systems. Stay cool in summer and warm in winter.
ELECTRICAL SYSTEMS
Your vehicle's electrical system powers vital components. We handle everything from battery replacements to wiring repairs. Ensure reliability and safety with our expert services.
Meet the Japanese Auto Masters Team
Your Trusted NAPA AutoCare Center for Asian, Japanese, and Domestic Auto Repair – Providing Personal, Honest, and Timely Service in Virginia Beach, VA
Our Purpose:
To consistently provide elite level service with the integrity and quality our customers and community deserve and have the right to expect.
Our Mission:
"Quality Repairs by Technicians Who Care" is the Japanese Auto Masters way. We consistently provide elite level service to our customers and take pride in educating them on the importance of maintaining a safe and reliable vehicle. We strive to maintain the highest standards in customer appreciation, education, engagement, retention, and satisfaction. Consistency, Integrity, and Quality are the foundations to providing this level of excellence.
Our Vision:
To build upon the relationships with our customers and community that have enabled us to succeed and grow to where we are now, and to where we intend to be in the future. Dedication, education, hard work, persistence, and training are the pillars on which we will forge our future.
Our Story
Japanese Auto Masters, founded in 1982 by Tom and Cindi Potter near the Virginia Beach oceanfront, has built a legacy of excellence in servicing Japanese-made vehicles. Our origins trace back to a time when there were no independent repair service centers exclusively catering to all Japanese makes and models. Tom recognized this gap and established Japanese Auto Masters to provide specialized care for Japanese vehicles, ensuring they received the precise attention and expertise they deserved. Over the years, our commitment to quality service has earned us a reputation as a trusted name in the automotive repair industry.
Our team at Japanese Auto Masters is well-versed in handling a wide array of Japanese makes and models, including Toyota, Honda, Nissan, Subaru, Mazda, Mitsubishi, and more. We understand the unique engineering and design aspects of these vehicles, allowing us to deliver tailored maintenance and repair solutions. From routine oil changes and brake services to complex engine diagnostics and repairs, our skilled technicians use state-of-the-art equipment and genuine original equipment or genuine original equipment quality parts to ensure your vehicle runs smoothly and efficiently.
In addition to our expertise in Japanese vehicles, we extend our comprehensive services to all domestic vehicles as well. Whether you drive a Ford, Chevrolet, Dodge, or any other American-made car, our experienced team is equipped to handle your vehicle's specific needs. We pride ourselves on offering top-notch service for all makes and models, ensuring that every customer receives the highest standard of care, regardless of the vehicle they drive.
At Japanese Auto Masters, our mission is to provide exceptional automotive services that keep your vehicle performing at its best. Whether you own a reliable Japanese car or a sturdy domestic vehicle, you can trust our knowledgeable team to deliver quality repairs and maintenance. Our dedication to customer satisfaction and our passion for automotive excellence drive us to continually improve and expand our services, making us the go-to choice for vehicle owners in Virginia Beach and beyond.
We are located at 3012 Holland Rd in Virginia Beach between the Virginia Beach Public Works facility and HITT Electric, just south of the intersection of Dam Neck and Holland Rd.
Our Philosophy
Commitment to Excellence: Where Quality and Integrity Drive Us Forward
INTEGRITY
We earn trust through honesty and transparency, offering straightforward advice and fair pricing.
QUALITY
We guarantee excellence by using top-tier parts and employing highly skilled technicians, ensuring premier standards in every service.
CONSISTENCY
Our commitment to reliability means delivering consistent, high-quality results every time for our customers.
The Japanese Auto Masters Benefits
Discover the Top Reasons to Trust Japanese Auto Masters with Your Vehicle
01
Specialize in
All Japanese Vehicles
02
Work on All Asian, Japanese, and Domestic Vehicles
03
36 Month/36K Mile Warranty on Most Repairs and Services
04
Certified Virginia State Inspection Station
05
Proudly Serving Our Community since 1982
06
ASE Certified Master
Technicians
07
NAPA Auto Care
Center
08
See Reviews From All our Happy Customers
36-Month/36,000 Mile Nationwide Warranty
Enjoy peace of mind knowing your vehicle is in expert hands at your local NAPA AutoCare Center. At Japanese Auto Masters, we stand behind our work with the NAPA AutoCare Peace of Mind Warranty, giving you confidence in every repair and service.
Auto Repair Mechanic Near Me
Exceptional Auto Repair and Maintenance in Virginia Beach, VA and Nearby Areas
Located in the bustling city of Virginia Beach, VA, Japanese Auto Masters is your go-to destination for expert auto repair services. Our team, certified with the ASE Blue Seal of Excellence, proudly stands among the top-rated service centers of Hampton Roads. With a solid reputation for quality, we offer a 36-month/36,000-mile parts and labor warranty on most repairs, ensuring peace of mind for all our valued customers. Our prime location allows us to conveniently serve Virginia Beach, the surrounding cities, and tourists visiting our many beaches.
- Chesapeake, VA
- Norfolk, VA
- Portsmouth, VA
- Suffolk, VA
- Hampton, VA
- Newport News, VA
- Poquoson, VA
- Williamsburg, VA
- Smithfield, VA
- Carrollton, VA
- Yorktown, VA
- Seaford, VA
- Gloucester Point, VA
- Gloucester Courthouse, VA
- Mathews, VA
- Cape Charles, VA
- Accomac, VA
- Onancock, VA
- Franklin, VA
- Courtland, VA
- Windsor, VA
- Wakefield, VA
- Surry, VA
- Dendron, VA
